{"id":1041,"date":"2018-02-23T09:47:07","date_gmt":"2018-02-23T09:47:07","guid":{"rendered":"http:\/\/www.newyorkbannerstands.com\/newsiteb2\/?page_id=1041"},"modified":"2019-02-14T03:42:48","modified_gmt":"2019-02-14T08:42:48","slug":"help-center","status":"publish","type":"page","link":"https:\/\/newjerseybannerstands.com\/help-center\/","title":{"rendered":"Help Center"},"content":{"rendered":"
\nAt this time, New York Banner Stands can only accept one artwork file per job. However, you are able to submit a zipped file with multiple artworks.<\/p>\n<\/div><\/div>
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\nAccepted file formats: .TIF, .TIFF, .EPS, .AI, .PSD, .JPG, .PNG & .PDF.<\/p>\n<\/div><\/div>
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\nWhile we accept most formats, .pdf usually processes faster than most file types. We also suggest 150 dpi resolution at 100% of the final print size.<\/p>\n<\/div><\/div>
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\nNO. Instead, please ensure that all fonts are outlined prior to file upload. If you are using Photoshop, please provide flattened file only.<\/p>\n<\/div><\/div>
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\nNo bleed or crop marks. Make your artwork match the size requested on the order. We are not responsible for crop marks or registration printed.<\/p>\n<\/div><\/div>
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\nNo, it is always best to flatten any file you send to New York Banner Stands. New York Banners considers flattening transparency part of basic file setup and will not check for this issue.<\/p>\n<\/div><\/div>
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\nRaster-based artwork such as photos or flattened artwork (from Adobe Photoshop) are made up of tiny squares (pixels), and depending on your resolution and\/or final output size desired, the file could have a low quality end result. Any raster elements you wish to use should have a high enough resolution (DPI) before considering them for your large format product.
\nVector-based artwork such as illustrations or clip-art style elements (from Adobe Illustrator) is made with mathematical calculations, and can be scaled up to any size without losing quality. Keep in mind that any effects used in Adobe Illustrator are raster-based and have transparency: this greatly adds to file size and you must have correct settings in your \u201cDocument Raster Effects Settings\u201d to ensure best output for these effects. If you are doing a photo-quality print on a 36\u2033 x 48\u2033 poster, and leave the raster effects settings at default 72 DPI \u2013 you may see tiny squares in your drop shadows, as opposed to a smooth shadow.<\/p>\n<\/div><\/div>
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\nYou may include borders in your artwork, but New York Banners does not recommend it. Borders may vary from batch to batch making exact cuts very difficult. We will not reprint an order with borders of varying widths.<\/p>\n<\/div><\/div>
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\nWe recommend using C-15 M-0 Y-0 K-100<\/p>\n<\/div><\/div>
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\nOverprint is used to intentionally overlap inks for a number of reasons. We suggest that you turn all overprint objects off before submitting, for it may cause unexpected results<\/p>\n<\/div><\/div>
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\nFor Illustrator CS2 and above it is recommended to use the \u201cHigh Quality Print\u201d preset.<\/p>\n<\/div><\/div>
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\nTwo separate files are required for contour cut graphics. One file containing artwork, the other containing cut mask file. Cut file must be completely vector and in PDF format. Both artwork and mask files must be uploaded at the same time to be processed. Cut mask les that are made using raster based programs will not be accepted.
\nGuidelines to follow when creating artwork and cut file:<\/p>\n
Artwork must have 1\u2033 bleed on all sides and a .5\u2033 safety margin for the contour cut. To ensure over cut will not occur, please keep everything you do want cut inside of the .5\u2033 safety margin.<\/p>\n
Your document size must be 2\u2033 away from all contour cut lines.<\/p>\n
Cut mask line must be a vector path (line that has a 1pt black stroke with no fill.)<\/p>\n
Please avoid using small or thin contour cut areas. Allow at least .5\u2033 for separation between cut lines. New York Banners will not reprint any order with perimeter cut lines that are too close to one another.<\/p>\n
Smooth contour cut lines are preferred. Any contour cut lines with ragged edges will show up on print. All contour cut lines must be fully enclosed paths, open lines will not cut.<\/p>\n
Try to keep sharp angles to a minimum to avoid unwanted cuts. New York Banners will not reprint any order that is improperly setup.<\/p>\n
When submitting both artwork and cut mask les, make sure both les are isolated from each other.<\/p>\n
Tolerance for the perimeter cut line is .5\u2033.<\/p>\n
It is recommended that you keep your perimeter cut line slightly inside the border of the image you are cutting. Here is an example of how to trace an image. The RED color of the contour cut line is for demonstration only. Your cut line should be a black 1 point stroke.<\/p>\n
Here is the image we are going to trace. We will trace around the design, making sure to leave enough room between perimeter cut lines.<\/p>\n<\/div><\/div>
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Note: Please download and use our most recent flag templates. When setting up flag artwork please ensure to include full bleed.
\nFor safety margin, please keep important graphic content within the inner line. If you do not follow the template your order may be placed on hold.<\/p>\n
Teardrop<\/p>\n
Small \u2013 Single Sided
\nSmall \u2013 Double Sided<\/p>\n
Medium \u2013 Single Sided
\nMedium \u2013 Double Sided<\/p>\n
Feather Flag<\/p>\n
Small \u2013 Single Sided
\nSmall \u2013 Double Sided<\/p>\n
Medium \u2013 Single Sided
\nMedium \u2013 Double Sided<\/p>\n
Econo Flag<\/p>\n
Single Sided<\/p>\n<\/div><\/div>
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\nTable Cover Template
\n6\u2032 template
\n8\u2032 template<\/p>\n<\/div><\/div>
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\nnewyorkbannerstands.com is a resource for the Trade-Only. We do not compete with trade customers for their clients. To sign up for a trade account, please click here.<\/p>\n<\/div><\/div>
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\nWe do not color match.<\/p>\n<\/div><\/div>
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\nWe only print 4 color process (CMYK). If you use Spot or Pantone colors, please have them converted to process colors prior to file upload.<\/p>\n<\/div><\/div>
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\nWe use #2 grommets, which are approximately 3\/8\u201d. Grommets are placed every 2\u2032 standard.<\/p>\n<\/div><\/div>
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Turnaround time begins once your file is uploaded.<\/p>\n
If your file is placed on hold, the turnaround time will begin once you select \u2018Run As Is\u2019 or once a re-uploaded file is received.<\/p>\n
If an email design proof is requested, the turnaround time will begin once you approve the design proof.<\/p>\n
All the times are based on normal business days, Monday through Friday, excluding federal holidays. Please note this does not include shipping time.<\/p>\n
Shipping:<\/strong><\/p>\n If an order is uploaded on a business day BEFORE 12 noon PST, then it will be shipped on the following business day. (If there is a problem with the file, it won\u2019t be shipped the next day.)<\/p>\n Store Pick-up:<\/strong><\/p>\n If an order is uploaded on a business day BEFORE 12 noon PST, then it will be available for pick-up on the following business day after 4:30 p.m. PST. (If there is a problem with the file, it won\u2019t be ready for pick-up the next day.) You will receive an email notification if the order is ready earlier.<\/p>\n Same Day Order:<\/strong><\/p>\n \nWhile we offer competitive pricing, we have to account for production and labor costs for each job. Double-sided products \u2013 $20 min.<\/p>\n Laminated products \u2013 $15 min.<\/p>\n Double-sided + laminated products- $30 min.<\/p>\n Contour cut products \u2013 $25 min.<\/p>\n Laminated + contour cut products- $30 min.<\/p>\n (FOR LARGE QUANTITY ORDERS PLEASE SUBMIT AN ESTIMATE.)<\/p>\n<\/div><\/div> An order can be canceled at any time prior to it entering into production. To cancel please log in to our website to view your order details and click cancel print job. If you do not see a button for cancellation, the job has gone into production and cannot be canceled.<\/p>\n<\/div><\/div> \nYour file size and your network connection are the two main factors affecting upload speed. Another way to ensure your file gets uploaded in a timely manner is flattening your files.<\/p>\n<\/div><\/div>\n
\nIf an order is uploaded on a business day BEFORE 12 noon PST, then it will be shipped the same day. (If there is a problem with the file, it won\u2019t be shipped until the next day.)<\/li>\n
\nIf an order is uploaded on a business day BEFORE 12 noon PST, then it will be available for pick-up on the same day after 4:00 p.m. PST. (If there is a problem with the file, it won\u2019t be ready for pick-up the same day.) You will receive an email notification if the order is ready earlier.<\/li>\n<\/ul>\n<\/div><\/div>
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\nSingle-sided products \u2013 $10 min.<\/p>\n
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